Mobile app setup

Installing and configuring the Scout mobile app for iOS and Android.

Overview

The Scout mobile app provides convenient access to key features on your phone or tablet. Parents and students can:

• Sign documents electronically

• Upload work samples by taking photos

• Log daily engagement activities

• View student progress and grades

• Receive push notifications for reminders

This guide covers downloading, installing, and configuring the mobile app.

Step 1: Downloading the app

iOS (iPhone/iPad)

1. Open the App Store on your device

2. Tap the search icon and search for "Scout SIS"

3. Find the Scout app in the results

4. Tap Get to download

5. Authenticate with Face ID, Touch ID, or your Apple ID password

6. Wait for the download to complete

Android

1. Open the Google Play Store on your device

2. Tap the search bar and search for "Scout SIS"

3. Find the Scout app in the results

4. Tap Install to download

5. Wait for the download to complete

Note: The app requires iOS 14+ or Android 8+. Older devices may not be compatible.

Step 2: Finding your school

When you first open the app, you'll need to connect to your school or district.

1. Open the Scout app

2. Type your school or district name in the search field

3. Select your organization from the results

4. Tap your organization to continue

Important: If you can't find your organization, verify the name with your school. Some organizations may use abbreviated names.

Step 3: Logging in

After selecting your organization, you'll see the login screen.

1. Choose your account type

2. Enter your email address

3. Enter your password

4. Tap Sign in

Multi-Factor Authentication

If MFA is enabled for your account:

1. Go to your email to find the code sent by Scout

2. Find the code for Scout

3. Enter the 6-digit code

4. Tap Verify

First-time login

If this is your first time logging in anywhere:

1. You'll be prompted to create a password

2. Follow the password requirements

3. Set up MFA if required

4. Complete your profile if prompted

Step 4: Enabling push notifications

Push notifications keep you informed about important updates.

When prompted:

1. Tap Allow to enable notifications

2. Or tap Don't Allow if you prefer not to receive them

What Notifications Will I Receive?

Enabling notifications later

If you declined notifications initially:

iOS:

1. Open device Settings

2. Scroll to Scout

3. Tap Notifications

4. Enable "Allow Notifications"

Android:

1. Open device Settings

2. Tap Apps > Scout

3. Tap Notifications

4. Enable notifications

Step 5: Navigating the app

The mobile app has a simplified navigation focused on the most common tasks.

Home Screen

The home screen shows:

• Your linked students (if parent)

• Pending to-do items

• Recent notifications

• Quick action buttons

Using Key Features

Signing documents

1. Tap on a document card on the home page

2. Review the document

3. Tap Sign when ready

4. Draw your signature or use typed signature

5. Confirm to submit

Uploading work samples

1. Tap the "Upload work samples" card

2. Tap on a work sample slot

3. Choose Take Photo or Upload File

4. If taking a photo, capture the work sample

5. Add any required notes

6. Tap Submit

Logging Engagement

1. Tap the engagement card

2. Select the engagement type

3. Add notes about the activity

4. Tap Submit

Managing multiple students

If you have multiple students linked to your account:

1. The home screen shows a card for each student

2. Tap a student card to view their details

3. Switch between students using the back button or student selector

App Settings

Access app settings by tapping the gear icon in the top right corner.

Available settings:

Updating the App

Keep the app updated for the best experience:

iOS:

1. Open App Store

2. Tap your profile icon

3. Scroll to see pending updates

4. Tap Update next to Scout

Android:

1. Open Play Store

2. Tap your profile icon

3. Tap "Manage apps & device"

4. Find Scout and tap Update

Note: Enable automatic updates to always have the latest version.

Tips for Best Experience

• Enable notifications: Stay informed about deadlines and requests

• Keep app updated: Updates include bug fixes and new features

• Use good lighting for photos: Work sample photos should be clear and legible

• Stay logged in: The app remembers your session for convenience

Troubleshooting